Mi Apunte is maintained by one person, so the inbox is read by a human — not a ticket queue. Write to me and you'll get an answer.
Tell me what you were doing, what you expected, and what actually happened. A screenshot and your phone model help a lot.
Report a bugThis is completely normal: it's the same mechanism used by every app that isn't published on the store yet.
Go to Settings → Export Backup. The app produces a complete copy of your database and lets you save or share it wherever you like: Drive, WhatsApp, email, a USB stick.
Do it before every update. Updating doesn't erase anything, but a backup costs you ten seconds and covers you against any accident.
No. Installing a new version over the previous one keeps everything: notes, finances, reminders and settings.
What does wipe your data is uninstalling the app. If you ever need to uninstall, export a backup first.
It's almost always Android's battery optimisation, which suspends the app and stops it from waking up. The fix:
On Xiaomi, Huawei and Samsung this setting tends to be more hidden and more aggressive — look for "autostart" or "protected apps".
It helps a lot to take the photo in good light, with the receipt flat (no creases or folds) and fully in frame, without cropping the total.
If it still misreads, just correct the field by hand before saving. Scanning only pre-fills for you — it never decides. Very blurry receipts, faded thermal paper or unusual typefaces can trip it up.
This feature is currently Android-only.
Under Settings → Language. Spanish, English and French are available, and the switch is immediate.
There's no way to recover it. The password is stored as a hash — not even I can read it, which is exactly what makes it safe.
If you lose a note's password, its content becomes inaccessible. That's why it's worth using protection only on the notes that genuinely need it.
Since Mi Apunte stores nothing on any server, there's nothing to request and nobody to request it from: you delete the data yourself and it's gone immediately and completely.
Android Settings → Apps → Mi Apunte → Storage → Clear data. Or simply uninstall the app.